Privacy Policy

This page explains how we use any information you give to us through our website, via our hard copy data collection forms, via our staff, and the ways in which we protect your privacy.

This privacy policy sets out what our standards are for requesting or storing your personal information.

It also covers what we ask from you to help us keep your information up to date.

When we ask you for personal information, we will:

  • Make sure you know why we need it
  • Only ask for what we need
  • Protect it and make sure nobody has access to it who shouldn’t
  • Make sure we don’t keep it longer than necessary
  • Only share it with other organisations when the law allows
  • Not share your information with any other organisations for marketing, market research or commercial purposes, or pass your details to other websites
  • Not make your personal information available for third party commercial use without your permission

In return, we ask you to:

  • Give us accurate information
  • Tell us as soon as possible if there are any changes such as a new address

This helps us to keep your information reliable and up to date.

You can get more details on:

  • How to find out what information we hold about you and how to ask us to correct any mistakes
  • Any agreements we have with other organisations for sharing information
  • Circumstances where we can pass on your personal information without telling you, for example, to prevent and detect crime or to produce anonymised statistics
  • How we check the information we hold is accurate
  • How to make a complaint

By contacting us via our contact form.

For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner’s Office.

The EU General Data Protection Regulation

Designamite Ltd is registered as a data controller under the EU General Data Protection Regulation (Registration No: ZA062491) and a description of how we use personal information is included on our entry on the data protection register which is maintained by the Information Commissioner’s Office.

Under the EU General Data Protection Regulation Designamite Ltd has a legal duty to protect any information we collect from you. We have procedures and security features in place that aim to keep your data secure once we receive it. We store your data on our secure servers in the UK and Germany.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass your details to other websites.

Information we collect

We collect certain information or data about you when you. This includes:

  • Questions, queries or feedback you leave, including your email address if you send an email to sparks@designamite.co.uk
  • Your IP address, and details of which version of web browser you used
  • Information on how you use the site, using cookies and page tagging techniques to help us improve the website
  • Details to allow you to access our services and transactions e.g. an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose you provide it for) This helps us to:
  • Improve the site by monitoring how you use it
  • Respond to any feedback you send us, if you’ve asked us to
  • Provide you with information about our services if you want it

Disclosing your information

We may need to pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our website policies and other agreements.

Access to your information and contacting us

You can change your registration information by contacting us.  If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us at:

Name: Joe Webber
Role: Technical Director
Company: Designamite Ltd
Address: 4 Providence Court,
Exeter
Postcode: EX4 7HJ
Tel: 01392 667601
Email: privacy@designamite.co.uk

If this privacy policy changes in any way, we will update this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Log Files

Log files allow us to record visitors’ use of the site which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you or information about which other sites you have visited.

Other information we collect

We collect different kinds of information from visitors to our website:

  • Feedback
  • Requests for information

You can send us your feedback directly using the contact area on our website. We do not pass on any of your personal information outside our organisation when dealing with your enquiry. We will not use any information you supply for any other purpose without first seeking your permission.

Where your details are held in our tracking system these are archived after we have dealt with your enquiry and deleted after 12 months.

Requests for Information

We need to record your personal contact details to be able to respond to, and track the progress of, your request.  We do not pass on any of your personal information outside our organisation when dealing with your enquiry unless you have given us permission to do so. We will not use any information you supply for any other purpose without your permission.

You have the option to check the details supplied by you, to update these details, or to remove your name from any mailing lists by contacting us.